Hi, I love Subway Surfers. It’s a great game with lots of cool features. There’s just one major setback. I can’t watch ads. I’ve looked into the issue on the game’s website and found out that if you have an older device, a specific model, or are in a specific location, you may not be able to watch ads. I know for a fact I don’t have an unsupported model or an old device. It’s the location part. I know this because some relatives recently visited, and, they informed me that the ads worked at their house, but not at mine. According to the game’s website, once content is made available, I should be able to view the ads. But here’s the thing. I’ve been playing for a year now, and the ads have never worked. I really want to view the ads to claim missed login rewards, double up prizes and coins, skip characters to get the characters I want with Wordy Weekend, and tons more that I’m currently missing out on. I’m really only seeking help and a developer response. Please!
*So, I’ve just finished reading some bad reviews. Developers don’t properly respond to problems! They simply say, “Oh, you only rated us a few stars. We would love to know how to get 5 stars instead!”
You blind developers, the way to get 5 stars is in the review! And I know this will make developers not want to respond to my review, but I don’t even care anymore. Fix your customer service and actually help people; that’s how you’ll get 5 stars.*